Privacy Policy

Effective Date: 26/11/2024 At Topnotch, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use Bespeakk (the "Platform"), a point-of-sale (POS) system with online delivery and payment options. By accessing and using the Platform, you agree to the collection and use of information in accordance with this Privacy Policy. 1. Information We Collect We collect several types of information for various purposes to provide and improve our services. A. Personal Data When you register for an account or use our services, we may collect the following personal information:
  • Name
  • Email address
  • Phone number
  • Billing address
  • Payment details (via third-party payment gateways)
  • Business details (if applicable)
B. Usage Data We also collect data on how the Platform is accessed and used, such as:
  • IP address
  • Device information
  • Browser type
  • Pages visited and time spent on the Platform
  • Actions taken within the Platform
C. Cookies and Tracking Data We use cookies and similar tracking technologies to track the activity on our Platform and retain certain information. Cookies are small files stored on your device that help us enhance your user experience. 2. How We Use Your Information We use the collected data for the following purposes:
  • To provide and maintain the services you request, including POS, online delivery, and payment processing.
  • To notify you about updates, new features, or changes to the Platform.
  • To process payments and manage transactions.
  • To analyze usage patterns to improve the Platform and tailor the user experience.
  • To comply with legal obligations, including fraud prevention and tax reporting.
3. Data Sharing and Disclosure We do not sell or rent your personal data to third parties. However, we may share your information with trusted third-party service providers to assist in the operation of the Platform, including:
  • Payment Processors: For processing transactions.
  • Delivery Services: For managing deliveries.
  • Cloud Hosting Providers: For storing data securely.
We may also disclose your information when required by law or to protect the rights, property, or safety of our users or the public. 4. Data Security We employ administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security. 5. Data Retention We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. When your data is no longer needed, we will securely delete or anonymize it. 6. Your Rights You have the right to:
  • Access: Request a copy of the personal data we hold about you.
  • Correction: Correct any inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal data under certain circumstances.
  • Opt-Out: Unsubscribe from marketing communications by following the unsubscribe link in the emails or contacting us directly.
If you wish to exercise these rights, please contact us at [Insert Email]. 7. International Transfers Your information may be stored and processed in countries outside of your own. By using the Platform, you consent to the transfer of your data to countries with different data protection laws, including India. 8. Third-Party Links Our Platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before sharing any personal information. 9. Changes to This Privacy Policy We may update our Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on the Platform. The updated Privacy Policy will be effective once posted. 10. Contact Us If you have any questions about this Privacy Policy or our data practices, please contact us at: Topnotch