Refund and Cancellation Policy

Effective Date: 26/11/2024 At Topnotch, we aim to provide a seamless experience through Bespeakk. Please be advised that we do not offer refunds or cancellations for transactions made through the platform. Once a payment is processed, it is non-refundable. However, if you wish to request a refund or cancellation for any reason, you may contact the restaurant partner directly. Any refund or cancellation outside the system is solely at the discretion of the restaurant partner and is not handled by Bespeakk. 1. No Refunds or Cancellations via the Platform
  • All payments made through Bespeakk for restaurant orders, deliveries, or any services are final and non-refundable.
  • Once the payment is processed, no cancellations or refunds will be provided through the system.
2. Direct Contact with Restaurant Partners
  • If you wish to request a cancellation or refund, you may contact the restaurant partner directly.
  • Bespeakk is not responsible for any agreements or transactions made between you and the restaurant partner outside of the platform.
  • It is at the restaurant partner's discretion whether they choose to accept your request for cancellation or refund.
3. Service Availability
  • We strive to ensure the platform is available and functioning without interruptions. In the event of any issues, we will work to resolve them promptly.
  • We do not process refunds or cancellations related to service disruptions, but you may reach out to the restaurant partner directly for any concerns regarding specific orders.
4. Contact Us If you have any questions regarding this policy or need assistance in contacting the restaurant partner, please reach out to us at: Topnotch